This workshop will improve your effectiveness as a Manager or Supervisor. It is highly recommended as an introductory course in managing others. Whether you’ve been managing for a long time, or you’re a first-time-manager, this program covers material all managers need to master. Highly recommended as a foundations class before taking intermediate or advanced workshops. Participants will learn about :
Setting Performance Expectations.
Coaching and Giving Feedback.
Delivering Corrective Action (Disciplinary Action).
The fundamental legal principles of a manager’s accountability for non-discrimination, preventing harassment in the workplace, compensation and safety. (The federal law trio of EEO, FLSA and OSHA).
We’ll also discuss the role of a manager and how being named a manager changes your relationships with your co-workers. I’ve seen this failure to understand the role undermine many promising managers and create legal liability for the company that we’ve then all had to work hard to correct.